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We called the seller and a recording told us they had our ID and number and would respond. I'll try once more to contact them.
I also sent an email the same day and never received either an email reply nor a call from the seller. This has been going on since Dec 15 2008.
I received the product timely however when I put it on the wall, the LCD display was only partially visible. If no reply I will return it and ask for a refund.
When put on the wall it does not completely display the numbers so it is basically unreadable. We tried new batteries but that did nothing to improve it.
Good idea, just couldn't get it to work and apparently Customer Service doesn't care about their customers.
The real test is to see how they operate over the long term. For the hygrometer taking a while to adjust after a reset, that is expected. For some of the negative reviews, this unit is not made by Honeywell but by Hideki and sold under the Honeywell brand. All electronic hygrometers take a couple hours to stabilize after being reset or moved into a new location. Hideki is not a no name company, but a large multinational company that has been around 20 years. They're just relatively new to the US. The initial operation looks excellent.
I didn't have a humidity reference but they did match my home thermostat for temperature. I got two of these for the office and home so had 4 units to test out. All of them read the same after they acclimated so the factory calibration is consistent.
I wanted to see if the temp/humidity levels were consistent with my existing Hygrometer.I am happy with the device so far. The base unit and remote unit always have their humidity levels off by 5/6%. I purchased this as a 2nd Hygrometer for my home. I believe the base unit is more accurate for measuring humidity.
The humidity ratings are great, and the temperature is very accurate. I leave the wirless sensor in the bathroom to measure and control the humidity, so I know when to turn on the dehumidifier until I reach the desired humidity level. This product works just as described. The sensor picked up the signal immediately.
This is exactly what i wish to buy in order to have a better idea of the wheather in my area, very precise temperature and big numbers to read it at certain distance, the transmitter works even at more than 100 feet.
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