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After doing so, the only response I received was that someone from customer service would contact me in 24-48 hours, and I was never contacted. I tried three times to get the power cord with no luck. I was given the opportunity to return the projector, but decided to keep it becuase I had spent so much time researching the item and it works great. When I received this item it did not have the power cord. I contacted the company that shipped it and was told they do not have spare parts, but I could contact Optoma. I would recommend the projector to anyone, but beware if you do not receive everything that is listed.
The ultra-small units seemed to have some quality control issues. I chose this unit because of simplicity of operation, ease of use, and a strong enough light to work in larger rooms with lights on. I am a motivational speaker and speak in many different locations. It has done everything that I needed. Interestingly I was presenting in a room where the main projector failed and after I swapped projectors and used this unit the audience remarked, "that is both brighter and much clearer". I wanted a relatively light projector to take on the road with me. The bottom line for me is that it is compact, easy to use, bright, and comes in its own carrying case that in turn fits easily into my small carry on wheeled luggage bag.
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