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Sony Customer Service staff told me that if you lost the CD that came with the box, you had to buy a new one. Only patches of the software are available to download. I bought a Sony ICD-MX20 Digital Voice Recorder a week ago. The Customer Service personnel told me that it was corporate policy despite the fact that the software is bound to the digital device.This immoral policy violating the norm of digital appliance industries and should not be encouraged. Sony is demoting its brand name by offering poor post-sales services. I was surprised that Sony does not provide downloads of the associated software named "Digital Voice Editor". Think twice before making your buying decision.
so with 2-3 classes a day, I was going through large packs of batteries in no time)In addition to that complaint, the software is awful, and you have to convert the files to WAV format, THEN MP3. (~6-7 hours of recording it needs new ones. I purchased this for my graduate classes. It goes through batteries so quickly. time consuming.
I use it all the time for trips on the road, to record thoughts that get transcribed into notes later; just use the 'hold' switch as on 'off' button and it won't eat batteries.
Thought the battery gets depleted very quickly. I like the FM built in. Its a good recorder. The recording quality is good but could be better in terms of noise reduction.
But, no complaints as a recorder. Would love it more if the batteries lasted longer. I love this recorder. My main purpose is to record my own voice. For MP3 listening I use Creative Zen that goes 16 hours on one AAA.
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