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I've since had to replace it, after spilling a full glass of water on my desk and drowning it. The software works perfectly.The recording quality is the best I have seen so far with digital recorders. It seems this model is no longer in production. I purchased this solely because it was the cheapest digital voice recorder with pc connectivity. I've tried and returned several different brands (I spent almost $100 on the ICD-p320 a year ago and am now willing to sacrifice pc connectivity for a lower price) and none of them have been able to produce audio recordings with any better quality than a micro-cassette recorder (which I'd actually switch back to if it weren't for the size).
It does fill up quickly and the software is clumsy, but the software should be upgraded in the next few days. Lightweight, easy to operate, records very clearly. For the price, it is remarkable.
Sony Customer Service staff told me that if you lost the CD that came with the box, you had to buy a new one. Only patches of the software are available to download.This immoral policy violating the norm of digital appliance industries and should not be encouraged. Sony is demoting its brand name by offering poor post-sales services. I bought a Sony ICD-MX20 digital voice recorder a week ago. I was surprised that Sony does not provide downloads of the associated software named "Digital Voice Editor". Think twice before making your buying decision.
Not only will the software supplied not run on a Macintosh - I knew this at the time of purchase, and I can live it, I have a Macintosh, we have tons of tools to work with sound - but the recorder will not even mount. This leaves me with no other option but to return the unit. I am very dissapointed that this product does not support the Macintosh community. Sony has never supported the Macintosh well, this is just another clear reason for Mac users to stay away from their products.
Easy to use, clear to hear recorded lectures and great to hear notes that I record to study for tests. I use it for school and it works great. Also, I am able to put the files onto my iPod and study everywhere I go.
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