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They have promised me this and that. Let it cool -worked 10 minutes. (Note: I have seen a complaint where the customer was told they do inventory for the whole month of December)They want me to pay the $20 shipping expense for a different model than I purchased. All the products are refurbished units.
They have my money, my asset (Pj458D).my money spent sending units back and I have ZERO, ZILCH, NADA. Once they sent the right model, but it worked for 15 minutes.
It is now August 28th. I have been escalated.
"It's in the mail" to death.I have been told they take inventory for the whole month of July. It worked for 15 minutes.
Without my approval they sent me twice the wrong model. Let it cool several days-ran for a few minutes.Called ViewSonic May 5.
It has been an ongoing mess since them. Any suggestions.
The S-Video is decent, but nothing special - it's certainly better than using the yellow RCA jack. I've already logged 900 hours on the lamp (another nice feature - it shows the total time the lamp has been on) and it's still running well, although I'll sometimes notice a faint flicker in the upper left corner that eventually goes away after 15 seconds or so. So currently I have it projecting from about 11 and a half feet away onto a white wall and the diagonal picture measurement is the equivalent of having a 100 inch TV.The OSD menu is very helpful and the settings are pretty intuitive, from setting up the picture on slanted walls (keystone) or as a ceiling mounted projector, to correcting the color and white intensity. I'm not sure if that's from the signal or the projector itself.The only drawback is the lack of either DVI or HDMI in. The ECO-mode, if it works as it claims, is such a small drop in brightness, that I have it on all the time. It's supposed to extend the lamp life by 1000 hours. This is my first projector, I got it about a year ago and the way I have it setup is what you could consider "home cinema".
We had a superbowl party and everyone was quite impressed. I have a media PC hooked up to it via VGA (15 pin DSub) and a Playstation 2 hooked up via S-Video. The VGA setup comes out very crisp, for HD videos as well as HDTV. I don't want to upgrade to a digital in projector yet so I got an in-line converter from HDMI/DVI to VGA (Google HDFury) which will allow me to hookup an Xbox 360 or PS3 whenever I get one.I'm quite pleased with the projector so far, and I would recommend it to anyone that isn't going to need a digital input, but wants a quality picture at a middle of the road price.
I've been waiting ever since. I was very happy with it until one day, with no warning, it stopped working. Today is the 21st and I'm being told they still don't have any replacement units, so it'll be another 7-10 days. I would turn it on, and within 5 seconds it would indicate the temp was too high and shut itself off. When pressed for more information, the customer service reps always admit, "that's all they can do".
I agreed and then waited for it to be shipped to me. Their webpage said they'd send me a unit within 48 hours. I get the feeling I'll hear the same thing in 10 days.I'm going to buy an Optoma today.Update 18-Dec-07: On 4-Dec, ViewSonic offered to replace my PJ458D with a PJ558D. Then they say they will escalate my case. Every 2 days I call and they tell me that due to a new computer system they've just installed, my shipment is in limbo.
They received mine on the 2nd. This was my first projector. Their phone support said no units were available, I'd have to wait up to 15 days for mine to be repaired. Whenever I ask to speak to a supervisor, I am put on eternal hold (last week it was 48 minutes before I finally gave up). I contacted Viewsonic to arrange a warranty repair.
The saga continues.
I have found that using the 16:9 widescreen setting give the best image. No HDMI input, but the S-Video works just fine.The remote works great.
The brightness is enough that I can have a ceiling light on behind me and it does not effect the image that much. No PIP, but from what I hear that usually does not turn out good anyway.
My first attempt of setup was setting it on the coffee table in front of me, but it seemed to keep over heating and shutting itself off to cool. Point it almost any direction you want and it works, and the pets love the built in laser pointer.About the only thing I would change is HDMI input.
Since I installed it from the ceiling, it has not over heated. I am projecting a really nice 90" widescreen image from about 8' from the screen.
Other than that, it is just what I needed, and about a thousand dollars less than trying to buy a LCD or Plasma big enough to really create a theater experience.
This projector is super bright and works just great. Plus with its absolutely unbeatable low price, you won't go wrong with this purchase.
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