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Functionally the product is very good and works well. However, the documentation is not very intuitive and programing requires an online computer connection.
Once setup correctly, this home theatre controller is excellent, the best part is just having one remote for all activities, it is however a little time consuming during setup.
It took about 20 minutes to walk through the setup process and the software did all of the work. This product completely replaced five remotes for various devices including the Apple remote for my Apple TV.It couldn't have been any easier to setup. The menu and key layouts are quite intuitive - even our eight year old can activate the entire system and go right to his favorite cartoon channels.I highly recommend this product to anyone tired of the frustration involved with trying to find the right combination of buttons needed just to watch a TV show - or for just trying to find one of the remotes that always seem to disappear between the couch cushions.
Screen resolution is OK, but otherwise no complaints. I had a problem with the remote, and Monster replaced it. I have used many universal remotes over the years (including most of the first universal remotes on the market many years ago), and I really like this remote. I have since purchased a second remote.
Programming took less than 15 minutes once the online account was set up. They are sideways.
My nine year-old has already figured out how the Monster records/watches shows on the PVR, and this from a kid who is limited to 60 minutes of TV per day.The tactile feel is excellent. I'm not crazy about the rechargeable battery/recharging base but if that is my only major compromise, it is acceptable.You will find the placement of buttons very well thought-out with the exception of the Channel/Volume up/down buttons.
I had to toss my Harmony 550 into the trash after numerous programming events that ended in frustration. Up should be UP and down should be DOWN.The screens are easy to navigate and easy to read.
I researched and was ready to order the Sony RM-AX4000 when I happend upon the Monster.This unit is nicely weighted and balanced. It is MUCH easier to read than the Harmony.
I paid $159 on Amazon in Jan '08 and am very pleased with my purchase.
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