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I got my item in a timely fashion and my cats love it. I can now work late and travel knowing that they are well fed. This is a great product and a great place to order from. It is also a great feeder if you are trying to keep your indoor cat on a diet.
I found it easy to set-up and now I don't have to worry about being home to feed my pet should I be late getting home from work or something. Plus, I can go away for a few days and not worry. This is a great product. It is battery operated which means you can place it anywhere and should you be gone and there is a power outage, your pet is still taken care of.
The first one I bought was defective but Amazon promptly sent me a replacement with a mailing label to return the defective one. The bowl is removable making cleaning easy and it is large enough for two cats to share from (I bought the 5 lb feeder). I looked at it pretty close and your cat would have to have a very long paw and would have to curve up and around in order to get a substantial amount of food out. It has never jammed for me (I had Purina Diabetic DM food in it. They are small round kibbles).
My cat did manage to get three kibbles out once, but I think it was food that was in-between the paddles, left over from the last feeding. But, we were going to be going out of town for a night and had no one to feed our two cats. It was very easy to set up. I'm guessing there have been some product updates since some of those reviews. I can see how large kibble may get stuck or jammed. I would recommend something small like that. The lid to the hopper fits securely so if by chance the cats were to tip it over(which I don't think would happen), I do not think it could open up and spill.
One of my cats is fairly smart and has tried sticking his paw up the shoot where the food comes out, but has been unsuccessful. I have not had any problems with my cats getting any food out in-between feedings either. It stores your original feeding program. After reading the other reviews, I almost didn't buy the Petmate Portion Control Feeder. After you get it programmed and if you turn the power off, all you have to do the next time you turn it back on is reset the clock. They sent it next business day so I was able to have it in time to test it out before we left town. Unlike what some of the previous reviews said on here, the directions were extremely easy to follow.
We do not use the feeder on a daily basis (we feed them soft food twice a day), but it works great for us when we are gone on overnight trips or if I just want to sleep in on a Saturday without having my cats wake me up to feed them.
The programming seems tricky at first but once you figure it out its easy. This feeder has a meal counter so you can tell if a meal was given. This feeder has proven reliability. I have had feeders break and leave may cat hungry. It's definitely worth every penny.
I honestly didn't find anything difficult about programming it. I live alone and often work late or go out after work and it makes me feel better knowing that my cat will be fed even if I'm not there to do it. I was a little hesitant because of all the negative reviews, but figured I'd give it a try anyway. It's really not that big of a deal, I wipe it down every few days and it's fine. First, the dish is permanently fixed to the feeder so it can't really be washed in the sink or dishwasher. I'd recommend this product. I only have 2 minor complaints.
I'm just lazy and enjoy things that can be put in the dishwasher. So far it has been very reliable. The other thing that bothered me isn't really a problem with the product, just the affect it had on my cat. He would do this for hours at a time and it made me feel kind of bad, but after a few weeks he got accustomed to it and now doesn't pay any attention to it until he hears it dispense his food. At first he didn't really understand that it would only dispense food at certain intervals so he would sit around and stare at the feeder waiting for it to give him food. I'm home for at least 2 of them and it's never skipped a meal. I bought this product a few months ago.
I have it programmed to dispense food 3 times a day. I glanced at the directions, then programmed it without a problem. It may not be the most intuitive digital device out there to program, but I got the job done in under 5 minutes. It's also nice to know that if anything ever happens to me, my little buddy will be taken care of by technology until my family or friends remember to come rescue him.
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