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If the Windows "found new hardware" routine comes up automatically, then just work through that. Choose "automatic" when it asks where to look for the drivers.4) If the "found new hardware" doesn't come up automatically, use the "add new hardware" feature in the control panel. 5) My installer found two different possible infs - one was the VNUSB the other was oem. It turns out that the Olympus instructions omit the second part of installing the drivers that allow download. I found instructions on another site.1) Install the software from the CD.2) LEAVE THE CD IN THE DRIVE FOR THE FIRST CONNECTION3) Connect the VN device. Use the one that is highlighted by the installer, which for me was not the VNUSB6) The hardware installer will complete as usual and recognize the device.It still has a clunky file and folder structure, but will do for voice recording.Michael
The VN series is evidently not compatible with Windows Vista. 4. It won't let me reinstall the drivers.3. When you speak, S's pop even when you're a couple of feet away. The forced file hierarchy (A, B, C groups) is dumb and causes problems. Why can't I just plug it in and drag/drop your files in Windows Explorer. 1.
It's not like they have any value if you haven't purchased the player already.2. Olympus doesn't provide drivers online. Why not. I wish I had purchased another brand.
Spend your money on a product that is supported.always. It's easy to google and see if they support their stuff. If you go to Olympus' website, you'd expect to find the driver for this DVR, but no.not Olympuss. If support is the most difficult thing about them, there is a reason.
It did not last one day before I got an "ERR" message. It never worked again. I document meetings at work so we got an Olympus VN-480-PC Digital Voice Recorder at work. We returned it and will never get one ever.
If you tell Windows not to install the driver (since, I thought, it was already installed off the CD), Windows doesn't recognize the recorder and the Digital Wave player software doesn't see any of the files on the recorder. On the other hand, if you do tell Windows to install the driver and manually point it to the VNUSB.INF file on the CD, it comes back with an error message and the Digital Wave player software still doesn't see the recorder. This is what it did on my PC at work; on my PC at home, results were even worse--it froze that PC so I couldn't even shut it down normally, but had to hit the reset button. If you can get the driver for this to install on Windows XP Pro, you're a better man than I. The CD software seems to install OK but then when you connect the recorder to the PC with the USB cable, the PC wants to install a driver manually. It's been several years since I've seen a driver this kludgey.
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