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After working fine for about 6 months, little 'quirks' began creeping into its operation, until becoming constant: sound/video don't sync - leaving you with a recording seeming to be a badly dubbed film; unit regularly freezes completely, requiring disconnection of power to simply be able to turn it on or off; DVD recording will abruptly stop - even with the best of media (new OR proven); I feel badly about dumping the thing because it was a (then-) well-researched surprise gift purchase my wife made for me and at the time, it was highly rated. Peoples' reviews have changed, and I'm here to warn you as well: DO NOT BUY THIS MISERABLE PIECE OF GARBAGE. This is one of the most regrettable purchases I've ever made. I will NEVER buy another Samsung ANYTHING again.
Another annoyance was the fact that the title of the DVD (what you see in windows explorer) when you stick it in your computer was always SAMSUNG DVD. Mine is also now nothing but a vcr as the dvd tray won't open after a firmare update. I had to do this several times before the thing would finally keep recording. Seriously, I'd put the DVD in, THEN start popping the popcorn and hope that it would be playing by the time I got back.Samsung also only ever published one firmware update, which even if you do get it to work, doesn't seem to fix anything. (the reason for me attempting the failed firmware update). This device should have never made it to market. Why bother going through the painstaking process of naming the disc with the remote.
I couldn't ever figure out anywhere that name was actually used.Like other reviewers, I also found it annoying how long it took the device to recognize a DVD (and even MUCH longer for it to recognize a blank DVD-R). I know that the freezing problem and the problem of firmware updates completely hosing this device have been numerously mentioned, but I thought I'd add my name to the list. Even then, it would quite often record for about 5 seconds, then freeze and you had to power the unit off and on. I also wanted to mention the poor DVD compatibility. I tried 5 different brands of DVDs (all DVD-R) before finding one this thing would take. I will definitely be VERY wary of Samsung products in the future.
Mine locked up and would not open the DVD drawer after failing the update. I just wish I could rescue all the recordings that I have made with it but had not yet finalized. I just want to echo some of the other reviews in that if you attempt to update the firmware it will destroy the machine. Any solutions.
I've emailed service three times over two weeks, and have not gotten a response. I've tried to call Samsung, but after being on hold for several hours, I gave up. I recently bought one of their LCD HDTVs, and I really like it. I put the firmware on this thing to fix the freeze problem. The install died in the middle. Sure hope it does not break because I don't think I could reach service to fix it. Now it does not work at all. I WILL NEVER BUY A SAMSUNG PRODUCT AGAIN.
Again this is the DVR-VR 320 Combo unit that does just about what the 325 does. The Unit does what it is suppose to do, otherwise, this issue has really "Irritated me greatly". I've had nothing but trouble with it.:( sorry, samsung, I'm just tellin it like it is. UM.
I"m frustrated. You have the unit in your possession right now. Samsung is Stone Walling me right now. NOW, I have more invested in it, and don't even have it.
I found a link on the web, that said this was a problem related to OVER HEATING. I've e-mailed samsung on this problem to their main office, and to their actual repair center, and still no response from anyone. Right now it is in New Jersey at Samsung's CVE repair center getting worked on for the exact problem that you are describing.2nd time around. No player back yet,, No communication from them yet.Watch out. Something is up. Contact me. You have the unit.
I paid almost close to $300.00 for it, and now I had to pay the 30.00 repair fee under warranty, and shipping cost the first time around.
What are you going to do about this situation on my hands.
a DVD VR 320.
This sucks.
And it has been in the shop twice already, Under warranty.
Its still sitting in New Jersey RIGHT NOW.I've been without a machine for 2 months almost.
What is happening is that the power supply overheats, you can feel the heat comming out of the back of the combo unit blowing, and then dust builds up, and then""" Its skips, freeze frames on you during play back, I even had to unplug the thing just to get it going again.
I've not had it freeze during burning, but I have wondered about that.
I even called the Repair center in New Jersey, no reponse from them either.
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