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The way it is designed, there is a break when switching tracks, so if you're listening to a movement that spans several tracks, you get a "skip". If I'm listening to an entire CD, it doesn't happen, but it's horrible if you're listening to part of it. If you like to listen to CDs where there is no break in the music between 2 tracks, avoid this player. I've talked to the company, and it was hard to even explain the problem to them - I guess no one there listens to classical music (or other albums with continuous music) anymore. Their only suggestion, after weeks of discussion, was to take it to a repair shop. I like to listen to classical music, and often I will program only a few tracks, e.g., to listen to one symphony on a CD with multiple works. Given what I've read elsewhere, I suspect I've stumbled across a design defect, not something that can be fixed.
Worse, it swallowed my five CDs. I don't know how to get them out:-(. This product boasts its elf having excellent sound quality. Can not agree more with the previous reviwer. My player got malfunction in less than one year. I don't think sound query is important here if it can not even play CDs.
I would have had it serviced under the warrenty but I mail ordered it from the States while I was in Japan. Question, why was it still on a retailer's shelf. Mine suffered a malfunction after less than a year of use that would cost me more to repair than to simply replace. However, I feel it's ridiculous to have to have such major repairs made to a CD changer after less than 1 year. Why wasn't a recall done.
That would have saved me a lot of time, trouble, and money. I saw a response by a Harman Kardon rep before on this site saying that if the CD player was made after a certain date then the problem wouldn't show up. This CD changer has made me want to never by any product by Harman Kardon or it's parent JBL EVER. Mine was made before this date. Denon DCM-370 here I come.
That is inexcusable in my opinion. It's a cheaper, 5-disc changer, with HDCD, and can't possibly be any less reliable.
The only one I agree with is that the product is a little noisy when changine CD's, but it really isn't a major issue. I read the above reviews before buying the product. I have had no problem with getting the player to work as it was meant to.The sound, clarity, HDCD and tracking are great.
We have provided a technical bulletin to all of our dealers and service centers that provides for a modification to eliminate this problem. Hi Mark:Yes, this is an accurate evaluation of the initial batch of FL8550 units that were manufactured prior to May, 1999. Anyone who purchased an FL8550 that had demonstrated this problem was encouraged to take their unit to an authorized HK service center for the modification re-work at our expense.What this review does not indicate however, is that all units manufactured after May, 1999 were modified to eliminate this problem and this is no longer an issue.I hope this helps.Sincerely,Katie Yarian Internet Support Specialist
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